IN_Manager_KYC/AML_Internal audit services__Advisory_Chennnai
PwC View all jobs
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Proactively engage with small business clients via email, phone, and virtual meetings to support onboarding requirements
- Clearly communicate documentation needs, timelines, and next steps to clients
- Act as the primary point of contact for clients during the onboarding lifecycle
- Follow up with clients to resolve documentation gaps and outstanding queries
- Perform end-to-end onboarding activities for small business clients, including account opening and profile setup
- Review and validate onboarding documentation (e.g., business registration documents, ownership structure, identification documents)
- Ensure accurate and timely data capture in internal systems
- Maintain high-quality standards while meeting service-level agreements (SLAs)
- Support KYC, AML, and due diligence checks in line with regulatory and internal policies
- Identify potential risks, red flags, or inconsistencies and escalate appropriately
- Ensure adherence to global banking regulations and internal control frameworks
- Bachelor’s degree in finance, Business, Commerce, or a related field
- 1–5 years of experience in banking operations, client onboarding, KYC, or client-facing roles
- Proven client outreach or customer interaction experience, preferably in financial services
- Familiarity with small business or commercial banking products is an advantage
- Strong understanding of onboarding, KYC, and regulatory requirements (preferred)
- Excellent verbal and written communication skills
- Strong client management and stakeholder engagement capabilities
- Attention to detail and strong documentation review skills
- Ability to manage multiple cases and meet tight deadlines
- Problem-solving mindset with the ability to handle client objections or delays
- Proficiency in MS Office (Excel, Word, Outlook); experience with onboarding systems is a plus
- Any Grad