Principal Consultant, Backup/Data Protection Engineer

Hyderabad, Telangana
Permanent
Full-time

7 hours ago

Ready to build the future with AI?At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .Inviting applications for the role of Principal Consultant, Backup/Data Protection EngineerResponsible for designing, implementing, and managing backup/storage systems to support enterprise infrastructure. Leads complex projects, resolves technical issues, and ensures optimal system performance with minimal supervision.ResponsibilitiesDesign, implement, and manage backup, recovery, and disaster recovery solutions using PPDM, Avamar, Data Domain, DD Boost, and DPA reporting tools.Perform system upgrades, patching, and troubleshooting for backup failures, replication issues, and restore operations across Windows/Linux servers, SQL clusters, and VMware environments.Handle ad hoc and scheduled backups, monitor automated jobs, and respond to service desk tickets and production issues promptly.Lead integration strategy and architecture enhancements, develop detailed technical plans, and support system migrations and upgrades.Work independently on multiple complex projects, mentor junior engineers, and ensure quality in implementations.Document processes, share knowledge, and stay current with emerging technologies and methodologies in backup and storage.Conduct requirement analysis, proactively generate scalable solutions, and maintain deep knowledge of assigned support areas.Participate in 24x7 on-call rotation, manage shifting priorities, and maintain a calm, professional approach to customer interactions.Provide weekly status updates, coordinate with teams, and take ownership of resolving issues through to completion.Qualifications we seek in you!Minimum QualificationsBachelor's degree or equivalent field of study.Soft Skills: Excellent problem-solving and analytical skills, strong communication and collaboration abilities, ability to work independently and as part of a teamPreferred Qualifications/ SkillsData Domain Cloud TierData Domain AdministrationAvamar Grid AdministrationDell PPDM (Power Protect)NetApp Cluster-Mode Administration experienceNetApp Storage GridExperience with various server administration, including UNIX/Linux and Microsoft WindowsUNIX Shell and/or PowerShell scripting experienceWorking knowledge with Service NOW is a plusKnowledge of data center networking infrastructureKnowledge of working in public cloud environmentKnowledge of TerraformKnowledge of FSxNExtensive knowledge of NFS, CIFS and iSCSI protocolsExperience working with ESXiExperience working with PPDM/Avamar/Data DomainWhy join Genpact?Lead AI-first transformation – Build and scale AI solutions that redefine industriesMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skillsGrow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplaceCommitted to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we buildThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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