
Associate Director - IT
- Bangalore, Karnataka
- Permanent
- Full-time
- Team Leadership & Management: Lead, mentor, and develop a high-performing team of infrastructure engineers, fostering a collaborative and innovative culture.
- Operational Excellence: Oversee the day-to-day operations of our global hybrid infrastructure, ensuring the reliability, availability, and performance of our systems.
- Technical Oversight: Provide hands-on technical guidance, acting as a senior escalation point for complex issues and architectural decisions across VMware, Azure, and GCP environments.
- Automation & Efficiency: Drive the strategy and execution of automation initiatives to streamline processes, reduce manual intervention, and improve operational efficiency.
- DevOps Collaboration: Work with team on Sprint planning and execution
- Vendor & Stakeholder Management: Manage relationships with key technology vendors and communicate effectively with business stakeholders on performance, projects, and incidents.
- 10+ years of experience in Infrastructure operations.
- Bachelor's or master's degree in computer science, Information Technology, or a related field.
- Good to have Professional certifications in cloud platforms (e.g., Azure Solutions Architect, Google Professional Cloud Architect).
- Experience with containerization technologies like Docker and Kubernetes.
- Familiarity with IT Service Management (ITSM) frameworks like ITIL.
- Experience with facilitation and co-ordination of projects
- Proven experience in a technical leadership role managing infrastructure operations teams.
- Extensive, hands-on experience with hybrid cloud technologies, including deep technical knowledge of one of these technologies Microsoft Azure, Google Cloud Platform (GCP), or VMware.
- Demonstrable knowledge and experience with automation tools and scripting languages (e.g., Terraform, Ansible, PowerShell, Python).
- A solid understanding of DevOps principles and how to apply them in an enterprise infrastructure context.
- Travel: (insert on an annual percentage basis)
- Location: IN, Bangalore - Hybrid Work Environment
eQuest