Manager - Learning & Development (Mumbai)

NITCO

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 2 months ago
Purpose of JobThe Manager – Learning & Development will own the creation, execution, and continuous improvement of the organization’s L&D strategy—ensuring employees are equipped with the skills, knowledge, and leadership capabilities needed to achieve business goals and foster an engaging, performance-driven culture.Key Responsibilities1. L&D Strategy & Program Design
  • Develop, implement, and maintain a robust L&D roadmap aligned with corporate objectives.
  • Conduct training needs analyses (TNA) in collaboration with business leaders to identify skill gaps.
  • Design blended learning programs (classroom, virtual, e-learning) covering technical, leadership, soft skills, compliance, and industry-specific topics.
  • Manage the L&D budget—forecast needs, optimize vendor spends, and track ROI.
  • Source, develop, and nurture partnerships with external training providers.
2. Training Delivery & Facilitation
  • Lead and facilitate high-impact training sessions (in-person and virtual).
  • Curate and manage an e-learning platform—ensuring up-to-date content, user engagement, and progress tracking.
  • Support subject-matter-experts (SMEs) in developing and delivering in-house modules.
3. Leadership & Talent Development
  • Design and implement leadership development tracks (from emerging leaders to senior managers).
  • Coordinate coaching, mentorship, and peer-learning programs for high-potential employees.
  • Support managers with succession planning—ensuring talent pipelines for critical roles.
4. Training Evaluation & Analytics
  • Develop L&D KPIs: engagement, assessment scores, transfer of learning, and on-the-job performance metrics.
  • Monitor, analyze, and report L&D outcomes to HR leadership and business heads.
  • Continuously refine programs based on feedback, performance data, and emerging learning best practices.
5. L&D Process Management
  • Maintain a training calendar and registration system.
  • Track learning records, certifications, and compliance training completion.
  • Ensure all L&D processes adhere to company policies and relevant regulations.
6. Stakeholder Engagement & Change Management
  • Collaborate with business units to embed learning initiatives within departmental strategies.
  • Act as an internal consultant—advising leaders on learning approaches and organizational capability building.
  • Promote learning culture—highlighting success stories, encouraging continuous improvement.
Qualifications & Experience
  • Bachelor’s in HR, Business Administration, Education, or related field; Master’s preferred.
  • 8–12 years of HR experience with a minimum of 5 years dedicated to L&D roles.
  • Proven track record in designing and implementing leadership and technical learning programs.
Required Skills & Competencies
  • Expert in instructional design, adult learning theories, blended delivery methods.
  • Strong facilitation, presentation, and communication skills.
  • Ability to manage multiple programs, budgets, and stakeholder expectations.
  • Proficient in Learning Management Systems (LMS) and Microsoft Office Suite.
  • Data-driven mindset: skilled in evaluating learning outcomes and demonstrating impact.
  • Excellent interpersonal skills, with the ability to coach and advise at all levels.
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NITCO

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