About the RoleAs the Store Manager for our company at Orbit Mall, Mumbai, you will oversee comprehensive store operations and drive a visually compelling, customer-centric environment. You’ll lead a passionate team, manage inventories and budgets, and maintain the brand's high standards in visual merchandising and customer experience.Key ResponsibilitiesCustomer Service ManagementProactively understand and anticipate customer needs to deliver exceptional shopping experiences.Maintain a tangible presence at the point of sale, ensuring seamless handling of complaints and returns.Product & Inventory ManagementMonitor and manage product flow—ordering, receiving, and stock optimization—in line with sales objectives.Communicate relevant product insights and support an efficient merchandise receiving process.Store & Section ImageUphold Our company's visual standards, ensuring the store and team present a cohesive, branded image.Oversee store cleanliness, layout, and adherence to merchandising criteria.Staff Leadership & DevelopmentRecruit, onboard, train, and cultivate an engaged and high-performing team.Manage personnel deployment and internal staffing budgets effectively.Budget, Asset & Cash ManagementSafeguard store assets, control inventory wastage, and oversee administrative processes.Ensure compliance with all cash handling procedures and company policies.What You Bring to the TableProven experience as a Store or Retail Manager—preferably in fashion retail.Strong leadership skills with the ability to motivate teams and deliver consistent results.Solid grasp of inventory controls, visual merchandising, and delivering excellent customer service.Excellent organizational, analytical, and communication skills.Proficiency with retail systems (POS, inventory tools) and adherence to operational compliance.Why Join Us?You’ll be joining a global fashion leader known for its dynamic, fast-paced environment and trendsetting retail approach. At our Orbit Mall store, you can expect:Endless growth and development opportunitiesA collaborative, fashion-forward workplaceThe chance to shape in-store experiences that resonate across Mumbai's style-savvy culture
