Staff - Data Analytics (Staff BI Architect)

Freshworks

Chennai, Tamil Nadu
Permanent
Full-time

27 days ago
Apply easily

Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job Description

Architect and design solutions for data quality, reliability, and data governance
As part of New Projects implementation, Lead the BI Team’s effort for designing BI Data Models, Tool Selection etc.
Review and understand data requirements for all existing projects of Enterprise Data Stack including data lake, data warehousing and business analytics layers
Gaining an understanding of Organizational data stack’s Current State and then defining the Target State Architecture and Strategy
Facilitate the establishment and execution of the roadmap, and vision for information delivery and management including the enterprise data lake, warehouse, BI, advanced analytics and information asset management in a matrix environment
Develop data flow models with graphical representations and abstractions of strategy and motivation, business processes, applications, data flow and technology
Provide technical and architectural oversight for systems and projects that are required to be reliable, massively scalable, highly available and maintainable.
Engage in an end-to-end approach to facilitate insights delivery leveraging all available assets
Perform data analysis activities including data profiling, creation of data dictionaries, data transformation rules and integration requirements.
Develop, document and maintain logical and physical data models for all existing data stack layers
Guide and mentor engineering teams to raise collective technical expertise
Conduct proof of concept activities with key business users, data engineers and analysts in support of advanced use cases.
Set design patterns for application integration, data governance, and analytics development.

Qualifications

An understanding of the concepts and principles of data modeling and can produce relevant data models employing industry recognised patterns and standards
Demonstrated 10- 12 years of experience with Data Engineering, Data lake, Data warehouse design and implementation
Design and implementation of strategic data ecosystem oriented capabilities associated with Data Governance such as Master Data Management, Data Quality, Metadata Catalog, Data Integration & Analytics
Working Knowledge of cloud components required to build big data solutions (AWS, Azure or GCP)
Working knowledge of BI systems
Proficient in Python, Spark and SQL scripting for production environments
Track record of leading within complex organizations requiring strong influence management skills - ability to work cooperatively at all levels in matrix environment
Demonstrated success in Baseline responsibilities described above

Additional InformationAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks