Relationship Manager
Standard Chartered
- Hyderabad, Telangana
- Permanent
- Full-time
- Achieve team sales target and increase sales productivity
- Segment focus, customer focus needs-based selling
- Manage and deepen the assigned portfolio of key corporate relationships
- Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products.
- Arrange / create sales activities across business locations
- Build and manage relationship with business partners / intermediaries / channels
- Fulfil corporate employees’ banking needs including payroll and other retail products
- Drive the Employee Banking one bank agenda
- Ensure sales team has the right culture and attitude
- Operational quality – manage sales controllable error, rejection, approval rate, TAT etc.
- Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience
- Manage customer experience
- Ensure CDD, MLP & TCF diligence
- Zero tolerance – Fraud, Mis-selling
- Discipline in HR and training related matters
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
- Adhere to operational risk controls and procedures in day to day sales management
- To ensure no adverse findings in internal / external audit, governance and compliance review
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
- Employee should be Graduate/Postgraduate with Team management experience.
- Director, Business Development, Employee Banking – People leader role – Sales Team management
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.