
L And D VTH Senior Associate - Oceania TD Leadership Development Coordinator
- Kochi, Kerala
- Permanent
- Full-time
- Supporting Leadership Development projects and initiatives with effective coordination.
- Creating resources, documents and reports.
- Track and communicate project milestones and timelines.
- Liaising with relevant stakeholders.
- Assist with the production/formatting of learning and project resources and reports.
- Collating and reporting on program and project data, including eliciting insights.
- Support the deployment and coordination of Leadership Development programs, including all associated program logistics, participant management, facilitation management, reporting etc.
- Attend and contribute to project/initiative meetings as required.
- Field and respond to participant enquiries received in Team mailboxes.
- Field and respond to enquiries regarding Leadership Development Projects and initiatives.
- Maintaining learning management System as required.
- Supporting the monthly finance process.
- Delivery on project objectives and timelines
- Learner engagement scores
- Completion rates
- Feedback scores
- Learner knowledge retention
- Learner satisfaction scores
- Accessibility of programs
- Client satisfaction and participant experience
- Additional activities and learning and development objectives should be set and reviewed with your Counsellor on a cycle basis as per LEAD
- Strong project management and time management skills
- Advanced Microsoft skills
- Relevant administrative and customer/client service experience
- Organizational and coordination skills
- Strong attention to detail and follow-up skills
- Ability to build, develop and positively influence stakeholder relationships
- Proactive approach to work
- Effective oral and written communication
- Ability to manage work and programs according to budgets and timelines
- Flexible and adaptable to change
- Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as 'one team'
- Some understanding of adult learning principles and organisational and development strategies that build workforce capacity and a culture of learning.
- Advanced Microsoft skills
- Strong interpersonal skills to develop and manage relationships with key internal and external stakeholders.
- LEAD CBS Global Rank Expectations at Senior Associate rank.