Front Desk Executive

• Greet and welcome visitors, parents, and students in a professional and friendly manner.
• Manage incoming phone calls, inquiries, and emails, directing them to the appropriate departments or individuals.
• Ensure prompt and efficient resolution of queries and concerns.

• Assist parents and students with general information about the school, admission procedures, and academic programs.
• Maintain a helpful and approachable demeanor to address inquiries related to student attendance, schedules, and school activities.

• Provide administrative support to various school departments, including the management of schedules, appointments, and documentation.
• Coordinate with teachers and staff to relay important information and announcements.

• Maintain accurate records of visitors, appointments, and student attendance.
• Assist in the organization and distribution of school-related materials.

• Monitor and control access to the school premises, ensuring the safety and security of students and staff.
• Follow established protocols for visitor sign-ins and student check-outs.

• Effectively communicate with parents, staff, and students to relay important information or updates.
• Assist in the preparation and dissemination of newsletters, circulars, and other communication materials.

• Handle multiple tasks simultaneously and efficiently.
• Resolve minor issues and concerns independently, escalating complex matters to the appropriate authorities.

• Uphold a high standard of professionalism, maintaining confidentiality when handling sensitive information.
• Adhere to the school's code of conduct and policies.

• High school diploma or equivalent; additional certification in office management or a related field is a plus.
• Proven experience in a front desk, receptionist, or customer service role.
• Excellent communication and interpersonal skills.
• Proficient in using office software and telephone systems.
• Ability to handle stressful situations with calmness and composure.

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