Sr Process Associate - Billing / Collections (AR)

ContinuServe

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 16 days ago
Work location: Electronic City, Bengaluru, Karnataka. Shift timings: 5:30 PM to 2:30 AM Exp: 7+ to 8 Yrs Notice Period - Immediate to Maximum 20 Days Time* NOTE - WORK FROM OFFICE Key Responsibilities Highly skilled and experienced Collections Resource of expertise in US business to business collections. Known for a deep understanding of accounts receivable (AR) and a proven track record of effectively reducing AR. Implementing advanced technologies and leveraging comprehensive skills to streamline the credit/debit adjustment process, ensuring prompt and accurate receivables and credit hold analysis. Strong leadership abilities and coordinating with other function to achieve project goals. Committed to delivering exceptional results, driving financial performance, and optimizing revenue cycles. Ensuring continuous interaction with the clients to make sure that area of concern can be worked upon for improved service levels. Outlined Some Key Requirements Experience in international debt collection. Manage bad debt write off in accordance with the credit Policy. Daily Collection Report / DSO Review Maintain KRA of Team Member Solve Client Service Issue & resolving disputed items for overall function. To closely monitor the stage payments from project customers Preparing financial report to share with regional controllers. Analyse and define TAT for high value invoices. To ensure credit policy adherence to the accepted standards. Managing processes and monitoring the overall functioning of processes; identifying improvement areas and implementing measures to maximize customer satisfaction level. Mandatory Skills Commitment to excellent customer service Excellent written and verbal communication abilities Ability to prioritize and manage multiple responsibilities 7-8 years of Collections experience Business to Business Completed graduation in Accounting stream.

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