- Generate leads by deploying and guiding the sales team on various marketing campaigns such as school seminars, roadshows and other above the line and below the line activities.- Monitor and guide the sales team to offer best in class counselling, enrolling, onboarding and offering overall delightful journey to the students.- Ensure speedy resolution of queries and grievances to maximize customer satisfaction level- Ensure adherence to all legal and operational compliances.- Educating the team about product portfolio and adherence to process compliance.- Responsible for hiring, rostering, motivating and retaining the team. (ref:updazz.com)