About UsFull Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.Our Core Values:Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respectExcellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvementAccountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionateGrace - Respect and appreciate differences, Care for one another, Humility, Make work personalOur Mission: To create conditions within which people can thrive!The Talent Acquisition Specialist will report directly to the Recruitment Lead, Volume Hiring. The main role of the Talent Acquisition Associate will focus on Recruitment Operations, which involves end-to-end recruitment. This role is vital in screening and profiling candidates for a specific role, which is crucial in the selection process.Duties and Responsibilities:Responsible for sourcing, screening, and evaluating qualified candidates for all external requirementsResponsible for profiling initial and behavioral interviews, and presenting qualified non-agent/agent candidates to the hiring manager, and overseeing the scheduling of the department interview with the appropriate hiring managerResponsible for facilitating a smooth internal hiring processResponsible for encoding necessary information into the system in an accurate and timely mannerResponsible for supporting the entire team in meeting the hiring targetsQualifications:Candidate must possess at least a Bachelor's/College Degree in Psychology, Behavioral Science, Human Resources, and a related degreeAt least six (6) months to one (1) year of BPO recruitment doing end-to-end recruitment (volume hiring) in a BPO/call center settingPreferably with Behavioral Interview CertificationExcellent communication skills in both oral and writtenWilling to work in a fast-paced environmentMust be willing to work on a mid shift to night shift scheduleMust be amenable to work onsite
