Team Leader.Corporate Operations-Trade CAM
- Bangalore, Karnataka
- Permanent
- Full-time
- Run the process for Account Opening, account maintenance and account closure related formalities
- Make sure to meet SLA, KPI on regular basis in the process.
- Verify the requests which will be submitted by Maker and ensure to meet 100 % quality.
- Verify client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements.
- SME to ensure coordinating with the Relationship Teams to ensure the business requirements are met.
- All the client queries will be responded / actioned on real time basis
- Must have 'quick decision maker' ability
- Manage Escalation and Management Reports
- Candidate must have 6-8 years of experience in Account opening / Account Maintenance related process for the corporate client.
- Leadership skill.
- Stress Managements
- Should have ability to handle the escalation effectively
- Good Communication and interpersonal skills.
- Client focused
- Responsibility of publishing MI Reporting, Monthly Decks on daily and monthly basis
- Ensure to meet client requirements and SLA on daily basis.
- Responsibility of Interaction with GRC, Technology, Automations, and other implementation calls.
- Reposting to Assistant Manager / Manager.
- Perform the Maker role wherever required, and productivity should meet with 100 % quality.
- Account Opening
- KYC
- Screening
- Stakeholder Management
- Account Maintenance - Fixed Deposit, Account Closure, Signature Maintenance, and other Core Account Maintenance Functions