Accounts Receivable Analyst
J.S. Held View all jobs
- Mumbai, Maharashtra
- Permanent
- Full-time
- Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
- Focus on root causes of non-payment while bringing past due accounts to a current status.
- Regularly review AR and set priorities for effective collection.
- Negotiate payment arrangements, issue payment commitment letters, and follow up appropriately.
- Collaborate with project managers to research reasons for non-payment and take appropriate actions.
- Maintain accurate records of customer payment status and escalate high-risk situations to the management team.
- This role requires high proficiency in English (verbal and written) due to regular interaction with global stakeholders. It also requires an excellent Wi-Fi connection with stable internet, proficiency in Microsoft Excel and Word, strong organizational, critical-thinking, and negotiation skills, and the ability to manage stressful interactions with professionalism.
- Schedule aligned with UK business hours. This usually means working from around 2:00 PM to 11:00 PM IST, to match the 8:30 AM to 5:30 PM GMT workday in the UK.
- 5+ years of collections experience with a track record of meeting KPIs.
- International collections experience
- Experience with ERP technology, preferably Microsoft D365.
- Must be detail-oriented and capable of working independently as well as part of a collections team.
- Negotiation Skills: Must be well-versed in settling differences and reaching agreements beneficial to all parties involved.
- Critical Thinking: Must be able to think clearly and rationally, understanding the logical connection between ideas. This includes analyzing and solving problems by deducing consequences from known information.
- Accurate and detailed account reconciliation skills.
- Strong verbal and written communication skills are necessary to interact effectively with customers and internal stakeholders.
- Must be self-driven with a strong work ethic and able to work independently.
- Must take ownership of the assigned portfolio and take the initiative to resolve problems to collect open AR effectively.
- Must be able to embrace the training offered and abide by departmental processes and guidelines.
- Experience with collections in the insurance or construction industry.
- Intermediate experience in Word, PowerPoint, and Excel (pivots and lookups).
- Associate's degree or higher in related field
- Prolonged periods sitting at a desk and working on a computer.
- Our flexible work environment allows employees to work remotely, when needed
- Flexible Time Off policy
- Medical, Dental, and Vision Insurance