
Lead Assistant Manager
- Gurgaon, Haryana
- Permanent
- Full-time
- Work with business to understand existing operations
- Document existing process maps, create process flows
- Interact with technical SME’s and help navigate as-is process flows
- Identify the transformation opportunities in existing operations
- Document functional and process designs
- Work with business and technical teams to firm up the CBA for the transformation
- Strong interpersonal skills and extremely resourceful
- Able to derive actions and lead the team on path to achieve those
- Proven ability to solve problems creatively
- Good stakeholder management and ability to connect with business SME to process owners
- Possess excellent business acumen
- Works with business to identify opportunities for improvement in business operations and processes
- Interacts with business stakeholders and client business subject matter experts in order to understand their requirements and map as-is process
- Gather, document and analyze business needs and requirements
- Create documentation and user manuals
- Business SME of internal and external client
- Client business sponsors and stakeholder
- Project Lead
- Solution Consultant
- BU Head
- Business Head
- Client
- Excellent Number orientation (MS Excel/VB Skills) and good knowledge of PowerPoint
- Good organizing skills and ability to work independently with
- Strong Auditing skills and eye for detail
- Effective planning and prioritizing abilities to execute everyday responsibilities
- Strong business acumen
- Good Communication skills and written English skills
- Good written English and Comprehension skills
- A graduate/post graduate qualification in any stream