Relationship Manager- Retail Banking Group
ICICI Bank
- India
- Contract
- Full-time
- Partner with customers through their life-cycle and offer suitable products and services based on their financial needs
- Nurture the current customer relationships while maintaining the quality of the portfolio
- Expand and develop the customer base by onboarding new customers
- Analyze consumer needs, current market trends, and potential partnerships to offer unique and technology-driven solutions
- Collaborate and coordinate to implement different marketing strategies
- Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach
- Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers
- Offer 360-degree banking to the individual, professional and business ecosystem
- A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors of success
- Monitor and evaluate industry trends and customer drivers
- Collaborate frequently with internal stakeholders to work towards the right solutions and market strategy
- Manage proposal response process
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics
- Develop and implement overarching sales and customer relationship strategy, sales processes and structure
- Support deal structure and pricing with business value analysis
- Graduate degree with experience in relationship management in any industry
- The relationship Manager shall have an overall experience of 1-8 years in sales and relationship management in any industry. Applicants from across industries can apply.