ServiceNow Automation Architect

Hyderabad, Telangana
Permanent
Full-time

3 days ago

Job Description :Role OverviewWe are hiring a ServiceNow Automation Architect to lead high-impact platform initiatives and drive enterprise-scale automation. This role is ideal for someone who combines deep ServiceNow expertise with strong architectural thinking to design scalable, maintainable automation solutions.You will own end-to-end automation, focusing on complex integrations, multi-system orchestration, and evolving the platform toward AI-driven capabilities.Key ResponsibilitiesArchitecture & Strategy

Own automation roadmap and modernize legacy workflows

Build scalable solutions using Flow Designer & IntegrationHub

Enterprise Integrations

Design and govern integrations across systems (e.g., Azure DevOps, Jira, ERP)

Define standards for REST, SOAP, APIs, and custom spokes

Automation & DevOps

Lead ATF adoption and ensure reliable CI/CD pipelines

Experience Design

Deliver intuitive UI using Workspace, UI Builder, and Service Portal

Leadership & Governance

Define coding standards, conduct reviews, and mentor developers

Innovation & AI

Drive adoption of AI Search, Now Intelligence, and Agentic AI

RequirementsRequirementsExperience

6+ years in ServiceNow development, with 2+ years in Lead/Architect role

Core Skills

IntegrationHub, APIs, OAuth 2.0, system integrations

Strong JavaScript, Glide APIs, async processing

Flow Designer, Subflows, Process Automation Designer

UI Builder / Service Portal development

CMDB & CSDM knowledge

Preferred:Servicenow AI Studio/ AI control Tower/ PPM/ SPM/ Process MIning/ Workflow Data FabricCustom App Engine/ UI Builder/ Declarative Actions/ Custom Playbook

Agivant

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