Customer Service Representative

• Exceptional written and verbal communication skills.

• Proficiency in conveying ideas clearly and effectively.

• Ability to articulate solutions with clarity and empathy.

• Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.

• Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.

• Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality

Expertia AI Technologies