Dialer Support Specialist - ViciDial & GoAutoDial Expert (Cyfuture India) Company Name: Cyfuture India Pvt ltd Industry: IT Services and IT Consulting Company Website : www.cyfuture.com Location: Noida Technical Skills VoIP Expertise: Strong understanding of VoIP concepts, SIP protocol, and backend routing. Experience with VoIP applications, network design, and troubleshooting. Good knowledge of setting up SIP (RFC2833 & SIP INFO) and Trunks. Expert in configuring and implementing dialer servers. Technical Proficiencies: Experience with E1 circuits and audio transmission quality. Knowledge of MySQL deployment and management. Familiarity with API integrations across platforms. Linux/Unix OS skills (CentOS, Debian) including kernel, systemd, journald, ssh, bash. Strong understanding of TCP/IP stack and VoIP protocols (IP, UDP, SIP, RTP, STUN, TURN). Have an excellent grasp and hands - on working experience in open source Dialer and VoIP application planning, developments, API integrations, maintenance, build, deployment, and system testing. Responsible for Vici dial and GoAutoDial (Asterisk) application designing, implementing, testing and supporting a IP service platform and associated VoIP applications Additional Qualities: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Passion for innovation and pushing VoIP technology forward. Must be creative and push forward innovative ideas to taking VoIP to the next level Key Tasks & Responsibilities: Technical Collaboration: Partner with the Infrastructure team on server maintenance, enhancements, and developments. Assist with dialer development projects. Requirements & Design: Gather information for application requirements and technical designs. Program, test, and document application functionalities. Design and document VoIP infrastructure architecture and operating procedures. Integration & Collaboration: Integrate the VoIP platform with new OSS and billing components. Share knowledge and mentor junior team members through effective communication (technical and non-technical). Additional Responsibilities: Troubleshooting technical issues with VoIP infrastructure and applications. Strong work ethic and ability to contribute in a fast-paced environment. What we offer: A unique opportunity to join collaborative work environment in a hyper-growth context The chance to grow your professional and technical skills, with real room for career progression Medical Insurance by the company An employee-friendly compensation structure that includes Tax saving components where the employee can save tax Employee Engagement, Team outings APPLY: If you could see yourself in this role and are keen to be part of our Organization, we look forward to hearing from you. Please send your resume at [HIDDEN TEXT] or call on 8377905386. Our recruitment process will be mix of virtual and offline discussion to provide a safe and good experience.