Lead the design and execution of enterprise-wide Knowledge Management strategy, integrating advanced tools, content governance, and analytics to enhance IT service delivery and innovation. Build and maintain knowledge infrastructure, foster a culture of knowledge sharing, ensure compliance, and drive stakeholder engagement, training, and change management to maximize knowledge asset value and business impact.The client is seeking a visionary Knowledge Management (KM) Leader to design and execute an enterprise-wide KM strategy, foster a culture of knowledge sharing, and leverage AI and digital tools for innovation, efficiency, and service excellence. The role ensures critical knowledge is captured, organized, and easily accessible to employees, partners, and clients.To be part of one of the largest IT services company in IndiaTo be a part of a high performing data-driven culture that fosters innovationThe candidate should come with 15+ years in IT services, including 5+ years in Knowledge Management. They must have expertise in IT service management, KM systems (SharePoint, Confluence, ServiceNow), and collaboration platforms. They should have proven ability to lead large-scale KM initiatives, drive adoption, and manage change. They should have strong leadership, strategic thinking, and innovation skills, with exposure to AI/ML and agile or digital transformation preferred.The client is a global IT services and consulting company specializing in digital transformation, cloud, ERP, and industry-specific solutions for sectors like manufacturing, BFSI, life sciences, and energy. It combines deep domain expertise with next-gen technologies to help clients innovate and grow.A lucrative and competitive compensationAn opportunity to work with a one of the largest IT services organisations in India and be part of a high performing data driven company that fosters innovations and encourages learning at every step.
