Job RequirementsRole/Job Title:Senior Analyst-QABusiness:Retail AssetsFunction/ Department:Credit COERoles & Responsibilities:'To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit process and vendors- Devise and Deploy QA process in collateral & Non collateral product processes- Measure / Monitor & publish QA scores across credit process / underwriting and Vendors- Share Inputs from QA & Hindsighting process to improve credit process- Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions- Onboard and Manage QA vendors for effective functioningSecondary Responsibilities:'Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered process .- Evaluate the growth strategy and plan scalability across credit process and products- Recommend process changes in order to improve service efficiency and quality across Credit- Monitor the defined business plan laid out during yearly planning.Key Success Metrics:QA Metric , Vendor management , Quantum and periodicity of MIS .
