
Receptionist
- Ernakulam, Kerala
- Permanent
- Full-time
- Fluent in English (Mandatory skill), both spoken and written, to ensure clear communication with clients and colleagues.
- Proficiency in Microsoft Office Suite for creating and managing documents, spreadsheets, and presentations.
- Exceptional customer service skills to provide a welcoming experience for visitors and clients.
- Experience with multi-line phone systems to handle and redirect incoming calls efficiently.
- Familiarity with appointment scheduling software to effectively manage and coordinate appointments.
- Strong written and verbal communication skills to convey information clearly and effectively.
- Excellent time management abilities to prioritize tasks and meet deadlines in a dynamic environment.
- Problem-solving skills to address issues that arise and make informed decisions swiftly.
- Greet and assist visitors, providing accurate information and a positive first impression of the company.
- Manage incoming and outgoing phone calls, ensuring they are routed to the appropriate department.
- Schedule and coordinate appointments, meetings, and conferences efficiently.
- Maintain the reception area, ensuring it is clean and organized at all times.
- Assist with various administrative tasks such as filing, data entry, and document management.
- Support the HR department in the onboarding process of new employees by preparing required documentation.
- Ensure compliance with security procedures by monitoring logbooks and managing visitor badges.
- Collaborate with cross-functional teams to support company operations and enhance customer experience.
Expertia AI Technologies