Client Servicing Manager
- Mumbai, Maharashtra
- Permanent
- Full-time
- Manage day-to-day communication with clients, ensuring clarity, responsiveness, and alignment on goals.
- Translate client briefs into actionable tasks for internal teams and oversee timely, high-quality delivery.
- Coordinate across content, design, video, and strategy teams to ensure seamless project execution.
- Track campaign performance and lead post-campaign analysis to present insights, compile reports, and recommend improvements for future strategy
- Anticipate and resolve client concerns, managing expectations with transparency and professionalism.
- Manage and mentor servicing team members across cities, ensuring consistency and collaboration across locations
- Stay updated on client industries and digital trends to bring strategic value to conversations.
- Collaborate closely with internal teams at Servd and Swiggy to ensure alignment and seamless workflow
- Proven experience in client servicing within a creative or digital setup.
- Strong communication skills and ability to manage timelines, feedback, and cross-team coordination.
- Comfortable working with digital content and social media platforms.
- Proactive, solution-oriented, and calm under pressure.