Trade Desk Manager

• Review and process the trade documents submitted by branches as the first level of scrutiny
• Ensure timely and accurate processing of all Trade and Forex operations for assigned branches
• Ensure transaction complies with all the regulatory requirements under the current RBI and FEMA guidelines in addition to the banks internal policies and procedures
• Exception management, tracking transaction status and timely resolution of queries/ discrepancy raised by trade processing unit
• Ensure all complaints received from clients are handled appropriately and provide resolution within TAT
• Meeting with Key clients and proactively engage with customers on all important matters
• Good understanding of RBI & FEMA regulations and UCPDC
• Internal stakeholder’s co-ordination such as trade processing unit, product team, compliance unit, etc. to ensure TAT
• Monitor and handling back office related activities of branches in an efficient manner
• Assist in transactional regulatory checks as required
• Assist the monitoring team in following up for regulatory outstanding with clients as required
• Handling documentation related to complex transactions such as capital accounts transactions and related follow ups with branches and trade processing unit

IDFC FIRST Bank