Customer Success Specialist
Fortive
- Ahmedabad, Gujarat
- Permanent
- Full-time
- Develops and implements strategies and tactics in concert with the Company’s strategic plan, product roadmaps, annual budget, and governance policies.
- Engages customers at all levels and communicates the needs of customers while developing and driving strategies for sustainable growth.
- Maintains confidentiality in all aspects of staff, business strategy and financial information.
- Develops territory forecasts and maintains an opportunity funnel.
- Performs analytical reviews of historical data and recommends and implements corrective actions for exception conditions.
- Understands the customer needs and applications, and maps Qualitrol’s solutions to those needs. Presents solutions establishing value for the customer.
- Bachelor’s degree or equivalent experience.
- A well-organized, self-directed individual with experience carrying and delivering against multi-million-dollar quotas.
- Proven record of building and maintaining high-level customer and employee relationships.
- Experience in standard work, problem solving processes, daily and visual management and CRM systems.
- Excellent communication skills (verbal and written) and the ability to interact effectively in English.
- Ability to work onsite and travel extensively within the region.