Assistant Manager - Collections Analytics and MIS (Collections, Credit & Dispute Management)
Tata Communications
- Pune, Maharashtra
- Permanent
- Full-time
- Responsible for the timely billing and collection of billing charges from customers. This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.
- Graduate in accounting or finance
- 4 - 7 years of relevant experience
- Good understanding of billing and collection systems
- Knowledge of billing procedures and collection techniques
- Work with the revenue team to ensure that accruals are set at the correct level.
- Oversee all aspects of advertising billing, new Accounts, and circulation billing Team.
- Manage the status of accounts and balances and identify inconsistencies.
- Write thorough reports on billing activity with clear and reliable data.
- Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages.
- Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account.
- Address invoice and billing discrepancies
- Lead the monthly audit process for the function.
- Ensure billing accuracy and delivery of billing information to customers.