Service Now Developer- Pan India
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Design, develop, configure, and customize ServiceNow ITSM modules such as:
- Incident Management
- Problem Management
- Change Management
- Request Management
- Service Catalog
- Knowledge Management
- Work with business and IT stakeholders to gather requirements and translate them into functional ServiceNow solutions.
- Maintain and support existing ServiceNow workflows, forms, scripts, and integrations.
- Implement automation and process improvement using ServiceNow features like Flow Designer, Workflow, and Business Rules.
- Integrate ServiceNow with other tools (e.g., CMDB, monitoring systems, 3rd-party APIs).
- Ensure platform stability, performance, and compliance with internal standards.
- Participate in upgrades, patching, testing, and change control procedures.
- Collaborate with other ServiceNow teams (CMDB, SecOps, HRSD, CSM, etc.) for cross-functional