Lead Engineer - Field Service
Konecranes View all jobs
- Pune, Maharashtra
- Permanent
- Full-time
- Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
- The field Specilaist accepts work packages and enters work against the SR/WP.
- The field Specialist cannot create new service requests (except through “do work”).
- Record faults/exceptions using Risk & Recommendation method,
- Estimate labor hours and parts cost for repairs.
- Perform Safety Review and Visit Review and record next steps.
- Perform Preventive and breakdown services of cranes.
- Modernization activities of cranes.
- Consult with our customers to permit informed buying decisions based on recommendations made.
Competencies and skills we expect for this role:
- CRM Siebel - Field Service portal operating
- Field Service exposure
- Customer focused.
- Crane Technical knowledge.
- Good Knowledge of electricals.
- Hands on work on various types of EOT cranes like troubleshooting, commissioning of cranes, Modification of cranes, Drives commissioning and services.
- Experience in crane industry would be preferred but not mandatory.
- Knowledge of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.