An'yst, Fiduciary & Fund Servs

• Smooth and efficient day to day operations
• Mutual fund and AIF client servicing
• Handholding clients to implement regulatory directives
• preparing financial statements and ensuring impeccable audit reports
• supporting other system, client and regulatory audits
• co-ordination with internal and external stakeholders

• The job holder is a team leader and is responsible for smooth and efficient day to day operations of the unit within the overall structure of Fund Services.
• The Candidate is responsible for ensuring error free operations to some of the most demanding clients. Other responsibilities include preparing financial statements within the deadline.
• imposed by the clients and for that collaborating with auditors, R&T agents, and other stakeholders.
• The role requires co-ordination with internal team as well as concurrent auditors and regular interaction with clients. The role also requires working on client deliverables as and when solicited by the client.

• Review client operations to ensure accurate NAVs.
• Exercise governance over BAU activities carried out by CoE
• To respond on client queries to the satisfaction of clients within the agreed TAT and also handhold clients to tide over regulatory changes / industry practices
• Assist Head Fund Services in any other ad-hoc assignment
• Handling all types of audits and ensuring impeccable audit reports

• Scrupulously toes service standards spelled out by Head Fund Services under the aegis of Head - Custody operations, India.
• Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations and laws.
• Takes active lead in designing and implementing best-in-class, globally consistent solutions except where impossible due to regulation or market practice. Under such exceptional cases, jobholder takes lead in identifying simple, effective non-standard solutions for approval at regional/global level.

• Provide best in class operational client support service to address client's operational queries and issues.
• Ensure compliance with all relevant local and global regulatory requirements and industry best practices.
• Inculcate a continuous improvement culture to maximise cost and processing efficiency.
• Minimises operation losses and manages with defined tolerances.
• Review procedures to ensure efficiency running of day-to-day operations.
• Identify any risk prone errors and strive to mitigate those.

• Participate in various system UATs and highlights observations to the manager in charge of systems and technology from Fund Services
• Identify operational risks and assist Head, Fund Services in establishing appropriate control mechanisms, both for in-country processes and at Centre of Excellence (GBS)
• Escalate operational issues - especially those with substantial client impact to relevant stakeholders across group.
• Implement all critical regulatory changes to ensure ongoing compliance.
• Maintain a strong, collaborative business relationship with counterparts in GBS operations.

• Maintain cordial and harmonious working relationship with internal and extended CoE teammates.
• Train colleagues to bring them on par with knowledge level expected and participate in cross skilling.

• Timely lodge operational incidents (losses or near misses) and client complaints & keep relevant stakeholders abreast of the same.
• Ensure impeccable concurrent and statutory audit reports.

• Follow the Group's values and code of conduct in the operations team to ensure that adherence with the highest standard of ethics and compliance with relevant policies, processes and regulations among employees form part of the culture.
• Ensures compliance with the highest standard of regulatory and business conduct and compliance practices as defined by internal and external requirement. This includes compliance with not only local banking laws but also anti-money laundering regulations and guidelines.

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Head of Fund Services
• Head of Securities Services - India & ASA
• Country Legal, Compliance and FCC
• Country Business Head and product team
• Product, Implementation and Servicing team
• Country COO
• CoE

• Clients
• Business Partners
• Auditors

• Cross Skill self in other teams of Fund Services
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

• Accounting knowledge
• Comfort with Number Crunching
• Ability to Think
• Presence of mind
• Spoken Communication
• Written Communication

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered