Head Operations Gift City with a MNC Bank

• Handling the instructions received via digital and non-digital platforms from the client and performing the necessary checks (regulatory/transactional) as well as ensuring that the transaction abides by the internal policies/SOPs
• Carrying out the necessary due-diligences with respect to the Risk and Compliance parameters, particularly in reference to the Sanctions Checks and Red Flags.
• Initiate the transactions in the processing platform/authorising the transactions and also co-ordinating with all the support-teams as per the agreed SLAs.
• During the course of the work, liaising with the stakeholders – Treasury, Front / Back Offices, Credit, Finance, OPC, Risk, Compliance, Tax, Client Onboarding, Admin, External Consultants, Project Teams, Relationship Teams, Correspondent Banks, Legal, IT-support and all other supporting teams ; also liaise with the regulators as and when required.
• Operations Management - Ensure implementation of laid down operational procedures, interact with Business Lines and monitor the performances of Off-shored Operations (Trade and Cash Management) the appropriate governance. Monitor turn-around times, operational efficiency level, minimize error rates. Streamline processes/systems, ensure smooth error free quality operations and meet business requirements.
• Client Management – Provide all the necessary support the clients for their requirements and meeting their expectations.
• Project Management and Product Developmental support – Co-ordinate and assist the Project & Product teams during the entire life-cycle of the product development and launch stage
• Custody and Safe-keep of the Credit Documents and maintaining the repository of the credit files, documents and all the linked documentation.
• Regulations & Compliance - Review and monitor compliance with internal & external standards, including accounting standards., review and monitor timely submission of returns on time. Being hands-on and updated on all the encompassing regulations including the IFSCA regulations. Updating and incorporating the latest regulatory changes in the impacted procedures/policies/processes as required from time to time.
• Other responsibilities: Risk Management; MIS Reporting; Team Management; Relationship Support to business lines; Anti-Money Laundering Financial Sanctions related duties.
• Handling the Audits (External/Internal) and work towards the necessary remediations and process changes as required
• Payments and Vendor Management

• Participate in various GIFT Committees, representing the Operations / ITO side and contribute to the committee decision from an operational angle.
• Team Management and mentoring
• Assist the Head of GIFT, for any other Management matters.
• Managing the branch in the absence of the GIFT Head

• Minimum of 10-15 years in all areas of Banking Operations;
• Knowledge in Credit Management, Loan Operations, ECBs, Structured Finance & Syndicated Loans.
• Strong on Regulations – IFSCA, FEDAI, UCPDC, FEMA, RBI, SEZ Rules ; Internal accounting systems and packages; Internal procedures and guidelines.

• Accountability
• Solution-centric approach
• Stakeholder management
• Impeccable conduct
• Analytical and solution oriented mind-set

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