Store Jewellery Craftsman (Karigar)
r3 Consultant
- Delhi Bangalore, Karnataka
- Permanent
- Full-time
Position Type: Full-Time
Department: Store Operations / Customer Service
Reporting To: Boutique Commercial Manager / Store ManagerRole ObjectiveTo deliver expert in-store jewellery repair and modification services, perform old gold melting for exchange processes, and manage repair spare stock with accuracy and discipline. The role requires consistent delivery of high-quality craftsmanship, timely service, and adherence to audit, compliance, and safety protocols in a luxury boutique environment.Key Responsibilities1. Jewellery Repair & ModificationPerform high-precision ring resizing, soldering, diamond/gemstone setting, and polishing across gold and platinum jewellery.
Execute in-store repair work on brand products while maintaining luxury-grade finish and craftsmanship.
Ensure all repairs are completed within committed turnaround timelines.2. Old Gold Melting & Valuation SupportConduct old gold melting using appropriate techniques and tools as per exchange procedures.
Follow SOPs for melting, purity analysis, weight recording, and recovery, ensuring transparency and accountability.
Provide technical inputs to the sales team during gold exchange assessments.3. Metal and Gemstone ExpertiseWork confidently with 14K, 18K, 22K gold and platinum jewellery.
Apply proper repair techniques based on metal characteristics and structural integrity.
Accurately identify and handle diamonds and gemstones during repairs or settings.4. Repair Stock Handling & Weekly AuditsMaintain and manage in-store repair spares including stones, solitaires, shanks, wires, screws, clasps, etc.
Ensure all items are tagged, stored securely, and tracked with accurate documentation.
Tally opening and closing balances of repair stock on a daily basis.
Conduct weekly audits of repair inventory and coordinate with the Boutique Commercial Manager for variance reconciliation or reorder needs.5. Safety, Compliance & Workshop MaintenanceFollow store-level SOPs, compliance, and safety protocols for tools, product handling, and repairs.
Operate machinery (e.g., melting units, polishing motors, soldering equipment) safely and responsibly.
Maintain a clean, organized, and professional in-store workshop at all times.
Log all service activities and inventory updates in manual or digital registers as per policy.Skills & Competencies RequiredExpert-level skills in soldering, resizing, diamond setting, filing, and polishing
Proven ability to work with multiple gold karats and platinum
Familiarity with melting procedures, workshop tools, and safety guidelines
Strong attention to detail with a commitment to luxury-level finishing
Competence in basic recordkeeping and stock tracking
Ability to work independently, manage time, and coordinate with team members and clientsQualifications & Experience5–7 years of experience as a Karigar in a luxury or branded jewellery environment
Experience in old gold melting and gold recovery processes is preferred
Strong knowledge of jewellery construction and workshop standardsWhat We OfferA premium, fully equipped workshop within a luxury retail boutique
Competitive salary with performance-based incentives
Recognition for skilled craftsmanship and training/upskilling opportunities
A respectful and artisan-first work culture focused on quality, integrity, and process excellence