
Associate Product Manager
- Gurgaon, Haryana
- Permanent
- Full-time
The Associate Product Manager will work closely with various groups to translate customer needs into product requirements. He/she will also help implementation via collaboration with the development team.ResponsibilitiesCustomer Focus
- Interacts with customers to represent requirements and understand key customer needs and market basics.
- Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
- Focuses on delivering customer commitments.
- Keeps up to date on news/incidents and understands what is happening in the market and with competitors.
- Autonomously analyzes situations and data.
- Is proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations.
- Compares and evaluates various possibilities, and makes recommendations for action that consider business implications.
- Executes on go to market launch plans as required.
- Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace.
- Trains and educates internal business partners, e.g. sales.
- Contributes to building collateral and marketing materials and provides input and expertise.
- Directly addresses customer complaints.
- Interacts independently with customers through in person communication, e.g. at various customer events.
- Leads the execution of a product roadmap for a single feature area.
- Understands and utilizes the drivers for improving the customer experience.
- Leverages tools to coordinate activities and ensure quality based on the development methodology in place.
- Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria.
- Participates and contributes to process improvement activities.
- Meaningfully contributes to development and execution of the product strategy.
- Makes links between personal goals and the product teams/business strategy.
- Understands how role contributes to success of product and business strategy and goals.
- Understands the company technology stack at a high level, for his/her feature area.
- Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.).
- Understands the relevant technology architecture.
- Ability to engage developers to understand technology constraints.