Executive Assistant – Operations Leadership Team
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- Nagpur, Maharashtra
- Permanent
- Full-time
- Own the master calendar for the Operations LT (weekly LT, monthly business reviews, QBRs, program reviews, All-Hands, skip-levels).
- Set agendas, assemble and circulate pre-reads, and ensure materials are reviewed ahead of time.
- Coordinate across time zones to schedule inclusive, effective meetings and resolve conflicts early.
- Maintain and communicate an annual RoB (deadlines, templates, owners, cadences).
- Facilitate meetings (timekeeping, quorum checks, decision clarity).
- Capture structured notes with decisions, owners, and due dates; publish minutes within 24 hours.
- Track actions in Planner/Lists/Project/Jira (as appropriate), send reminders, escalate risks/blockers, and close the loop.
- Maintain a single source of truth for actions and decisions; create dashboards for visibility.
- Help each leader stay “honest” on their people-leader responsibilities:
- Maintain 1:1 and team meeting cadences.
- Track completion of performance checkpoints, development plans, pulse surveys, and compliance trainings.
- Coordinate recognition moments, new-hire onboarding touchpoints, and engagement initiatives.
- Partner with HRBP/Operations PMO to align timelines, templates, and quality standards.
- Serve as a trusted liaison for internal/external stakeholders (Finance, HR, IT, regional Ops leads, vendors).
- Prepare concise updates, briefs, talking points, and leader communications.
- Guard leaders’ time: triage requests, set expectations, and enable focus on priorities.
- Orchestrate logistics for offsites, summits, and virtual events (agenda, speakers, materials, feedback).
- Support light analytics/reporting (e.g., action aging, attendance, engagement, RoB adherence).
- Manage expenses, travel coordination, and vendor interactions per policy.
- Coordinate domestic and international travel including visas, itineraries, accommodation, and logistics.
- Maintain compliance with company travel and expense policies.
- Champion disciplined use of M365 (Outlook, Teams, SharePoint, OneNote, Planner/Lists, PowerPoint, Excel).
- Maintain shared repositories (file hygiene, version control, access governance).
- Build templates to standardize agendas, minutes, action logs, and governance packs.
- 5–8 years’ experience supporting multiple senior leaders.
- Demonstrated success working across global time zones and cultures.
- Expert calendar management and meeting orchestration skills.
- Strong written and verbal communication; crisp note-taking and synthesis.
- Proven action-tracking discipline and follow-through; comfortable nudging senior stakeholders.
- High discretion, confidentiality, and executive presence.
- Advanced proficiency in Microsoft 365: Outlook, Teams, PowerPoint, Excel, SharePoint, OneNote, Planner/Lists.
- Event management (virtual & in-person) and vendor coordination experience.
- Proactivity & Ownership: Anticipates needs; pre-empts conflicts; drives closure.
- Organization & Prioritization: Manages multiple leaders and streams with rigor.
- Influence Without Authority: Confidently follows up with senior stakeholders.
- Detail Orientation: Flawless documentation, version control, and logistics.
- Judgment & Discretion: Handles sensitive information with care.
- Communication: Clear, concise, audience-appropriate, and timely.
- Cultural Agility: Works effectively across geographies and time zones.
- ≥ 95% governance meetings run as scheduled with agendas/pre-reads on time.
- Meeting minutes published within 24 hours; ≥ 90% actions closed by due date.
- ≥ 95% adherence to people-leader cadences (1:1s, check-ins, performance cycle touchpoints).
- Leadership satisfaction score (quarterly pulse)
- Reduction in meeting collisions/reschedules (
- Hybrid role based in Gurugram/Mumbai/Bangalore, with flexibility for early/late calls to support global partners.
- Occasional travel for offsites or summits as needed.
- Reports to: Head of Ops Transformation
- Supports: Operations Leadership Team (and pre-identified directs as may be needed from time to time)