Associate Consultant- Delivery (Investigation Specialist)
Worldline
- Mumbai, Maharashtra
- Permanent
- Full-time
- Performing defined back-offices payment processing activities and related services such as functional application management and monitoring
- Ensuring the timely, correct and complete processing of mass payments. This also includes working in shifts within a time window from 07:00 to 18:00, as well as outside this time window in an emergency and on-call-duty
- Monitoring of automated transactions with manual corrective measures if necessary, e.g. as a result of system failures and / or malfunctions
- Manual interventions in payment systems, resulting out of monitoring activities or order by internal parties or the client itself
- Booking and release in the various payment systems
- Contacting and aligning with third parties
- Reporting on the activities carried out
- Completed training in the commercial sector, ideally as a bank clerk
- Professional experience (3-5 Years) in national and international payment transactions
- Good knowledge of the English language
- Strong customer orientation
- Structured and solution-oriented way of working, commitment and team orientation