The Deputy / Assistant Manager HR Training & Development & Operations will play a dual role in driving employee learning and managing core HR processes. The position involves designing, implementing, and tracking learning initiatives that enhance competency, compliance, and patient care standards, while also contributing to HR operations and employee engagement. The role requires collaboration across clinical and non-clinical teams to support a culture of continuous development of the Hospital.Key Responsibilities:Conduct training needs analysis across clinical and non-clinical departmentsPlan and execute induction, soft skills, patient care, compliance, and job-specific training programsCoordinate with internal trainers and external facilitators for training deliveryMaintain and update training records, attendance, and feedback (via LMS or manually)Ensure adherence to statutory and accreditation-related training requirements (e.g., NABH, POSH, Fire Safety)Evaluate training effectiveness and implement improvementsDrive communication around training calendars, employee learning opportunities, and internal campaignsSupport HR operations as needed including employee engagement, HR reporting, and auditsContribute to leadership development and staff retention initiativesKey Skills & Competencies:Strong facilitation, coordination, and interpersonal communication skillsFamiliarity with hospital processes, HR policies, and compliance protocolsAbility to manage multiple training projects and operational HR responsibilities independentlyProficiency in MS Office (Excel, PowerPoint, Word); basic knowledge of LMS or digital learning toolsQualifications:Graduate in Human Resources, Psychology, or a related fieldMBA in HR or PG Diploma in Training & Development / L&D (preferred)Certifications in training, facilitation, or instructional design (desirable)