
Implementation Consultant
- Mohali, Punjab
- Permanent
- Full-time
- Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Edifecs solution based upon a client’s individual needs.
- Collaborate with the Edifecs Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan.
- Install, upgrade and configure Edifecs products at client site.
- Integrate Edifecs products with other software assets/processes at customer site.
- Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones, being able to develop guidelines, programs, tasks, reports, etc. to meet the client’s requirements.
- Provide post- implementation support during the transition from implementation to maintenance.
- Provide software and client specific training, and develop training documentation based on present standards and client needs.
- Mentor and train internal teams upon Edifecs products and customer custom components
- Work with customer as a SME upon purchased Edifecs products and solutions
- Strong written and verbal presentation skills required. Must be comfortable interacting with clients technical teams.
- Must be able to manage or participate in the testing and release cycle tasks for deployment of Edifecs products and services at client sites.
- Must be able to create detailed user and operational documentation to support the deployment of products and services at client sites.
- Must be comfortable delivering technical training at customer sites as part of the customer's software release and deployment cycle.
- Excellent communications, presentation and interpersonal skills.
- Should be flexible to work in rotational night shifts.
- Understanding of Application Integration/ Enterprise Application Integration
- "Working experience on middleware tools - JCAPS, Web method, WMBI, AquaLogic etc. OR have worked on OR have the understanding of other messaging engines - IBM MQ, Active MQ etc."
- Exposure to Integration Design Patterns
- Good understanding of any of the different message formats like XML, STX, EDI, EDIFACT, ISO, ACORD, HL7, IHE etc.
- Good working knowledge and experience with Java programming, Java Script, XML, HTML and some scripting knowledge including Perl scripts
- Familiarity with Oracle and/or SQL Server as database from an application perspective connection string, SQL scripts, JDBC, and general trouble shooting.
- Good understanding of Application Server
- Experience with - Technical requirements document, process flow diagrams, and deployment and user operations guides
- Develop technical Design
- Release management
- Good Understanding of healthcare (Payer/Provider)
- Understanding of EDI transactions (preferably HIPAA)
- Good process orientation and understanding of product implementation space.
- Good Communication Skills
- Trouble shooting and Analytical skills
- Project scope, estimation and change management
- Knowledge of Implementation methodology of any product or solution
- Experience in technical training (internal/ external)
- Good team player