
Network Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- 1-3 years of experience or knowledge in incident, request, and change management.
- Solid knowledge of incident analysis, evidence collection, documentation, communication, reporting, and response.
- Experience in managing Forward Proxy, Reverse Proxy, & Firewalls.
- Basic knowledge of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), along with basic understanding of network routing and switching.
- Basic knowledge of ATP, sandboxing, antivirus, IPS/IDS, SSL inspection, etc.
- Basic knowledge of network troubleshooting tools such as winMTR, nslookup, netstat, and network analysis tools like Wireshark, Fiddler, etc.
- Basic knowledge of networking fundamentals (OSI layers, TCP/IP, IP packet flow, protocols, routing, switching, and services).
- Good understanding of network protocols, ports, and common services, including network and application layer protocols.
- Understanding of mainstream operating systems (Windows, Linux, etc.) and commonly used web browsers (Edge, Chrome, Safari, Firefox).
- Experience troubleshooting web pages using development tools.
- Strong communication and documentation skills (fluent in English, both written and verbal).
- Proficiency in time management.
- Support rotational 24x7 operational shifts and be available on call when needed.