
Project Support Specialist with Russian IRC273069
- Hyderabad, Telangana
- Permanent
- Full-time
- Monitor capacity, capacity forecasts, and resource utilization across projects
- Support demand-supply alignment by ensuring workforce availability meets operational targets.
- Collaborate with cross-functional teams to anticipate sourcing and task allocation needs.
- Drive process optimization and reduce operational inefficiencies.
- Track key performance indicators (KPIs) and service level agreements (SLAs) to ensure consistent performance.
- Translate complex capacity data into actionable insights for non-technical stakeholders.
- Escalate blockers and present timely updates on operational initiatives.
- Build and maintain dashboards using Google Sheets, including formulas, pivot tables, and data visualizations.
- Automate routine reporting and tracking workflows using Google Apps Script or equivalent tools.
- Identify opportunities to scale operations through automation and tooling.
- Experience working in fast-paced environments or with globally distributed teams.
- Exposure to tools like Tableau, Power BI, or SQL is a plus.
- Understanding of operational KPIs, task allocation, and performance tracking systems.
- Proven experience in workforce management and capacity planning.
- Strong command of Google Sheets, including advanced formulas, charts, and data modeling.
- Hands-on experience with automation tools (e.g., Google Apps Script, Zapier, or similar).
- Excellent verbal and written communication skills; comfortable engaging with stakeholders across levels.
- Analytical mindset with a problem-solving orientation and attention to detail.