Product Manager

Hyderabad, Telangana
Permanent
Full-time

8 days ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Primary Responsibilities:

Drive product discovery and delivery for one or more RCM domains (e.g., eligibility, prior authorization, claims, denials, appeals, or financial clearance), with a focus on automation opportunities
Work closely with services and operations teams to understand manual workflows, exceptions, and failure points
Identify where rules, workflows, or AI can eliminate steps, reduce touches, or accelerate turnaround time
Define clear problem statements, success metrics, and scope for automation- and AI-enabled features
Write concise product requirements and user stories that support deterministic logic, AI outputs, and human-in-the-loop review where needed
Partner with engineering and data teams to design AI workflows that are explainable, auditable, and operationally safe
Collaborate with design to ensure automated solutions fit naturally into existing user workflows
Prioritize work based on ROI, automation leverage, operational impact, and feasibility
Support go-to-market and implementation teams by ensuring automation works in real client environments
Monitor product performance post-launch, including accuracy, adoption, and time savings, and iterate based on data and feedback
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Graduate degree or equivalent experience
1+ years of Product Management experience in health tech, SaaS, or enterprise software
Proven data-driven mindset with a bias toward reducing manual effort through automation
Proven comfort partnering with engineering and data teams on AI-assisted or workflow automation products
Proven solid written and verbal communication skills
Demonstrated ability to operate in ambiguity and bring structure to messy processes

Preferred Qualification:

Familiarity with U.S. healthcare workflows; RCM experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group

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