Immediate Hiring For the Position of Store Manager / Store Head For Balangir,Bhawanipatna,Bargarh,Puri,Bhubaneswar
- Puri, Odisha
- Permanent
- Full-time
operations, ensuring a high level of customer service, managing sales targets, and leading a team
to deliver an exceptional in-store experience for our clients. This is an exciting opportunity for a
motivated professional to contribute to the growth and success of a leading jewellery brand.
Key Responsibilities:
1. Store Operations Management:
o Oversee day-to-day store operations, ensuring a smooth and efficient
environment.
o Maintain the store layout and visual merchandising standards to showcase
products attractively.
o Ensure store compliance with company policies, safety standards, and regulatory
requirements.2. Sales and Revenue Generation:
o Drive sales and meet or exceed sales targets by motivating the team and
implementing effective strategies.
o Monitor inventory levels and sales performance, making necessary adjustments to
maximize profitability.
o Ensure the highest level of customer satisfaction by providing personalized
service and addressing customer concerns.3. Team Leadership and Development:
o Lead, motivate, and manage a team of sales associates, providing training and
guidance to enhance performance.
o Conduct regular team meetings and one-on-one reviews to ensure continuous
improvement.o Foster a positive work environment that encourages teamwork and a customer-
first mentality.4. Customer Relationship Management:
o Build and maintain strong customer relationships by delivering outstanding
service.
o Resolve customer complaints and concerns in a timely and professional manner.
o Encourage repeat business through personalized follow-up and loyalty programs.
5. Inventory and Stock Management:
o Ensure accurate inventory management and stock control, minimizing losses and
shrinkage.
o Coordinate stock replenishment, and monitor product movement to ensure
optimal stock levels.
o Oversee stock audits and manage stock-related discrepancies.
6. Marketing and Promotion:o Implement local marketing and promotional activities to increase footfall and
sales.
o Ensure product knowledge and promotional materials are effectively
communicated to customers and staff.7. Reporting and Administration:
o Prepare daily, weekly, and monthly reports on sales, expenses, and other key
performance indicators (KPIs).
o Analyze sales data and customer feedback to identify trends and opportunities for
improvement.
o Handle administrative tasks such as cash management, staff scheduling, and
report submission.Qualifications:
Minimum 5-7 years of experience in retail management, preferably in the jewellery or
luxury goods industry.
Bachelor’s degree in Business Administration, Retail Management, or related field.
Strong leadership, communication, and interpersonal skills.
Proven ability to drive sales and achieve targets in a competitive retail environment.
In-depth knowledge of inventory control, stock management, and store operations.
Exceptional customer service and problem-solving skills.
Ability to work flexible hours, including weekends and holidays, as required.
Skills:
Leadership and team management.
Sales and revenue optimization.
Customer relationship management.
Inventory and stock control.
Excellent communication and negotiation skills.
Proficient in MS Office and POS systems.
Compensation:
Competitive salary with performance-based incentives.