ServiceNow Senior Developer

Pune, Maharashtra
Permanent
Full-time

1 month ago

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description:Job DescriptionRole PurposeWipro is seeking an experienced, ServiceNow ITOM. Primary role for this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within our company͏

Requirement gathering and analysis - Understand business requirements and translate them into ITOM solutions. Analyze existing IT operations processes to identify opportunities.

Implementation of ITOM Solutions - Configure and implement ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management. Design and deploy Configuration Management Databases (CMDB) to ensure accurate and reliable asset and configuration data.
Technical expertise - Use best practices for ITOM implementations, troubleshoot and resolve technical issues.
Continuous improvement - Stay updated with ServiceNow releases and leverage new features to be able to enhance ITOM capabilities, review and optimize ITOM implementations to improve performance.

Client relationship - Build strong relationships with clients by understanding their business challenges and delivering impactful solutions.

Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management).

Develop custom software solutions as required through scripting and software development.
Prepare technical documentation as specified in customer contracts and as internally required.

Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.

Excellent verbal and written communication skills required.

Qualifications

Expertise and experience with ServiceNow ITOM products are required.

ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial.

Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM.

Certified System Administrator, CIS-ITSM & CIS-ITOM certification is a Must.

2-5 years in a consulting position, delivering software implementation engagements.

Experience in multiple application architectures and supporting technologies.

Expertise with scripting languages such as PERL, JavaScript, Python, or Shell.

Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.

Thorough knowledge and/or experience working with Operating Systems (Linux, Windows).

Knowledge of networking concepts such as IP Addressing, Firewalls, ports.
Knowledge of relational databases (MySQL, MSSQL, Oracle).
Experience with ROI / value propositions for customers software implementation.

Mandatory Skills: ServiceNow - System Administration .Experience: 5-8 Years .Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.Apply nowStartPlease wait...Information at a GlanceGet Job AlertsReceive notifications when we have open roles and get other relevant career newsJoin UsExplore open roles that match your interests and skillsIf you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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