Executive - Customer Service (0-1 yrs) Kolkata (After-Sales/Customer Service)
Cococart Ventures
Kolkata, West Bengal
Permanent
Full-time
1 month ago
We are looking for a Customer Service Executive to manage customer interactions across various channels, ensuring a high-quality service experience. Responsibilities include handling inquiries, resolving complaints, processing orders, and maintaining customer satisfaction. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional service.Key Responsibilities:- Respond to customer queries via phone, email, and chat- Resolve product or service issues efficiently- Maintain accurate records of customer interactions- Collaborate with internal teams to ensure customer needs are met (ref:updazz.com)