Sr. Collaboration Specialist
Air Products View all jobs
- Pune, Maharashtra
- Permanent
- Full-time
- Ensure the ongoing operations and maintenance within our existing collaboration suite of applications.
- Identify and deploy new features with our existing collaboration products, understand changes and the impact, and establish effective change management and communications.
- Engage with the business to better leverage collaboration solutions, which include enterprise voice, conferencing, messaging, AI and document management capabilities, to solve complex problems.
- Create and maintain accurate documentation showcasing new features, establishing maintenance procedures, and technical support of key technologies.
- Follow all prescribed development and release processes and procedures.
- Bachelor’s degree in information technology or related experience required.
- Highly collaborative, accountable and results driven individual.
- 7-10 years of professional experience with strong technical background with an emphasis working with Collaboration technologies such as Microsoft 365, Zoom, Copilot and other Collaboration / AI applications.
- Strong analytical and problem-solving skills
- Creative Thinking – Learns new technologies and how best to leverage them to meet the business needs.
- Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications.
- Experience working with backend Microsoft 365 technologies such as SharePoint and Exchange a plus.
- Experience with conferencing technologies such as Zoom, Teams, Poly, etc. a plus.