P2,C3,TSTSDefine and own end-to-end decisioning architecture leveraging Pega Customer Decision Hub (CDH)Design NBA strategies, engagement policies and arbitration rulesIntegrate adaptive and predictive models for real-time decisioningEnable cross-channel orchestration and personalization at scaleGuide enterprise data strategy for decisioning and ensure seamless data integrationLead CDH governance, roadmap, and stakeholder alignmentIdeal Background:Min 8 years of experience in Pega CDH, and a min of 3 years in DecisioningWorks in the role of Decisioning Architect and CPDC certifiedExperience designing and developing using NBAD frameworkUnderstands and drives user experience and business expectations and has implemented applications end to endUnderstanding impacts to Performance, Reusability, and Stability against high volume applicationsWorked on Background Processing (Job Schedulers, Queue processors, SLAs, Data Flows)Worked on Integrations Design (REST and SOAP)Understands application scalability and performance impact, and drives improvementsExperienced in debugging and fixing environmental issues in Prod and non-Prod Must-Have Skills:Pega Certified Decisioning Architect (CPDC)Highly skilled and innovative Pega Lead Decisioning Architect who can execute advanced decisioning solutions. Ability to improve Pega Decisioning AI performance through various methodsProvide thought-leadership to regularly generate and incubate new decisioning concepts across business and technical project dimensions solving complex business requirementsAbility to present decisioning concepts and benefits, and influence stakeholders ranging from Marketing heads and vice presidents to the operations teamAbility to recommend decisioning algorithms which balance customer needs with business objectives. Provide consultation and training to Decisioning architectsHas experience with simulation, a/b testing, Adaptive analytics and performance analysis in Pega Customer Decision HubNice to Have SkillsDemonstrated knowledge of industry standard project delivery frameworks including Agile, Scrum and waterfallBring creative and fresh perspectives to solve critical challenges, foster a culture of innovation within the team by encouraging new ideas, tools and methodologies.End to end experience defining solutions, design and implementation in Customer Marketing, contact strategy, segmentation, adaptive modelling, campaign management
