Hi,We are hiring Field Installation Engineer.Field Operation Locations: PAN IndiaMajor Responsibilities: Product Installation, Service, Customer Engagement,Testing, Field EvaluationJob PurposeWe are looking for a skilled Field Executive Engineer with an ITI/Diploma background andhands-on experience in installation, servicing, and troubleshooting of electrical and mechanicalsystems. The ideal candidate should have expertise in handling forklifts, sensors, wiringdiagrams, and electrical systems across various models.The role involves independent execution of maintenance activities at customer sites,problem-solving with cost-effective solutions, and debugging hardware issues in integratedsystems. The engineer will collaborate with internal and external teams to evaluate, fabricate,modify, and design electronic systems for optimized performance.Key ResponsibilitiesInstallation & Commissioning:Conduct installation and commissioning of products at client premises with a focuson safety and electrical aspects.Assist team members on-site during installations.Ensure smooth coordination with vendors and internal departments for timelyexecution.Service & Maintenance:Handle service calls for warranty, out-of-warranty, and AMC (Annual MaintenanceContracts).Diagnose and troubleshoot electrical, mechanical, and software-related issues.Document technical issues, prepare service reports, and obtain customer approvals.Ensure service resolutions within defined timelines and track complaints as perSOP.Maintain inventory of spare parts and coordinate procurement for timely repairs.Customer Engagement & Support:Interact with clients to address technical queries, complaints, and troubleshootingrequests.Provide technical guidance and ensure customer satisfaction through proactiveengagement.Educate clients on best practices for product usage and maintenance.Promote service contracts and maintenance plans to enhance customer retention.Additional Responsibilities:Maintain cost and expense tracking for installations and service activities.Adhere to safety regulations, documentation processes, and companystandards.Contribute to process improvements and share field insights for productenhancements.Take ownership of additional tasks assigned by the company.Required Skills & QualificationsTechnical Skills:Hands-on experience in field installation, service, and maintenance.Strong understanding of forklifts, electrical wiring, sensors, and troubleshootingtechniques.Ability to read and interpret technical manuals, schematics, and circuit diagrams.Proficiency in diagnosing and resolving electrical and mechanical issues.Experience in robotic production environments is an added advantage.Soft Skills:Excellent client-handling skills with a customer-centric approach.Strong analytical and problem-solving abilities.Effective communication skills (written and verbal).Ability to work independently and prioritize tasks efficiently.Adaptability and performance-driven mindset under tight deadlines.Education & Experience:Qualification: Degree/Diploma/ITI in Electronics, Electrical, or MechanicalEngineering.Experience: Minimum 2-3 years in servicing, maintenance, and installation in themanufacturing sector.Job Type: Full-time, Permanent