Internal Sales
Hakke Industries
- Bangalore, Karnataka
- Permanent
- Full-time
- Handle incoming sales inquiries via email, phone, and website leads.
- Prepare and send quotations, proforma invoices, and follow-up for closures.
- Coordinate with production, logistics, and finance teams to ensure timely deliveries and billing.
- Maintain and update CRM systems and sales databases.
- Support field sales team by scheduling meetings, follow-ups, and sending product brochures or technical documents.
- Process sales orders and coordinate dispatch activities.
- Address customer queries related to products, prices, and availability.
- Assist in generating weekly/monthly sales reports for internal review.
- Maintain records of customer interactions, feedback, and complaints for continuous improvement.
- Bachelors degree (B.Com / BBA / BA / Any graduate; MBA preferred but not mandatory).
- 13 years of experience in internal sales, telesales, or customer support.
- Proficient in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ERP software is an advantage.
- Strong communication and interpersonal skills.
- Attention to detail and ability to multitask.
- Customer-oriented mindset with a proactive approach.
- Competitive salary with performance-based incentives.
- Opportunity to grow within the sales and marketing function.
- Dynamic and supportive work environment.
- Exposure to a wide range of industrial products and markets.
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