Assistant Manager - Technology Services

India
Permanent
Full-time

21 days ago

CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date06-Aug-2025Job ID11153Description and RequirementsPosition SummaryThis position is responsible for design and implementation of application platform solutions, with an initial focus on Customer Communication Management (CCM) platforms such as enterprise search and document generation/workflow products such as Quadient, xPression, Documaker, WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertiseJob Responsibilities

Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting
Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise
Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell
Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap
Investigate, recommend, implement, and maintain CCM solutions across multiple technologies
Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency
Capacity reviews of current platform
Participate in cross-departmental efforts Leads initiatives within the community of practice
Willing to work in rotational shifts
Good Communication skill with the ability to communicate clearly and effectively

Knowledge, Skills and AbilitiesEducation

Bachelor's degree in computer science, Information Systems, or related field.

Experience

7+ years of total experience in designing, developing, testing and deploying n-tier applications built on java, python, WebSphere Application Server, Liberty, Apache Tomcat etc
At least 4+ years of experience on Customer Communication Management (CCM) and Document Generation platforms such as Quadient, xPression, Documaker.
Linux/Windows OS
Apache / HIS
IBM WebSphere Application Server, Liberty
Quadient, xPression
Ansible
Shell scripting (Linux, Powershell)
Json/Yaml
Ping, SiteMinder
Monitoring & Observability (Elastic, AppD, Kibana)
Troubleshooting
Log & Performance Analysis
OpenShift

Other Requirements (licenses, certifications, specialized training - if required)About MetLifeRecognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's . Join us!

MetLife

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