Cafe Manager- Mumbai (Female)
Kruti Retail Ventures LLP
- Mumbai, Maharashtra
- Rs. 30,000 per month
- Permanent
- Full-time
- 4 to 6 years of experience as a Cafe Manager or similar role
- Strong knowledge of coffee and the hospitality industry
- Proven experience in cafe operations, including managing staff and inventory
- Excellent leadership and team management skills
- Exceptional customer service and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Sales-driven mindset and ability to implement effective marketing strategies
- Passion for sustainability and ethical practices
- Excellent communication and problem-solving skills
- Oversee the day-to-day operations of the cafe, including opening and closing procedures
- Ensure excellent customer service is provided at all times
- Manage a team of baristas, including training, scheduling, and performance evaluation
- Monitor inventory and stock levels, and place orders when necessary
- Maintain a clean and organized cafe environment
- Handle customer complaints and resolve any issues in a professional and timely manner
- Create and implement marketing strategies to drive sales and increase customer base
- Collaborate with the company's farm partners to ensure a sustainable and ethical supply chain
- Stay updated with industry trends and implement innovative ideas to enhance the cafe's offerings
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