IT Telecaller
Web Idea Solution LLP
- Kolkata, West Bengal
- Rs. 20,000 per month
- Permanent
- Full-time
- Excellent communication skills (Mandatory skill) the ability to convey information clearly and effectively.
- Data entry (Mandatory skill) proficiency in accurately inputting and managing data.
- Excel (Mandatory skill) basic to intermediate skills in using Microsoft Excel.
- Sales skills ability to understand client needs and pitch services accordingly.
- Customer service skillful handling of customer queries and complaints to retain clients.
- Negotiation skills capability to discuss and finalize deals beneficial to both parties.
- Time management efficiently managing one's time to maximize productivity and meet deadlines.
- Contact potential customers and present details of our services to generate interest.
- Identify sales opportunities and create leads through outbound calls.
- Maintain records of customer interactions and follow up promptly.
- Coordinate with the sales team to achieve sales targets and objectives.
- Provide excellent customer service to build long-term relationships with clients.
- Participate in training and development sessions to enhance telemarketing skills.
- Prepare daily, weekly, and monthly reports on telemarketing activities and outcomes.
Expertia AI Technologies