
Platform Solutions - Transaction Banking Operations - Client Onboarding - Associate - Bengaluru
- Bangalore, Karnataka
- Permanent
- Full-time
- Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
- Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
- Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
- ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds
- We enable Sales by providing clients a differentiated experience through their pre-sales and go-live journey, through onboarding, implementation and testing, go live and early-stage support
- We provide best in class service to our clients post go live across all their business needs, including payments and transactions flows across our global payment rails
- We support the build and development of new Treasury Products, Services and Partnerships, alongside Product, Risk and Engineering teams, by handling all Operational process, procedure, and control development
- Undertaking AML checks to ensure adherence to all Compliance policies, procedures and regulatory obligations
- Responding promptly and knowledgeably to queries from clients, the business and other internal departments
- Risk and issue identification and escalation
- Assisting with identifying, defining and enhancing process efficiencies which will benefit Client Onboarding globally
- Participating in regular meetings with Management, Compliance and Quality Assurance to maintain strong relationships across the board
- Participating in ad hoc onboarding projects as required
- Providing further assistance as may be required within the COB team
- 1+ years of relevant experience (Legal & Compliance experience, awareness of the client onboarding process or KYC/AML and regulations knowledge beneficial)
- Analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
- A quick-learner who is able to grasp significant volumes of information within short period of time
- Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities
- Ability to work well in a team environment
- Strong problem solving/facilitation abilities
- Mature approach and influential communication skills
- Ability to work independently with limited supervision
- Record of managing multiple priorities/tasks/projects at the same time
- Ability to adapt to change and new challenges